Role Summary:

The FSQ Supervisor is responsible for implementing quality programs to ensure product meets quality standards as required by internal and customer requirements, as well as state and federal regulations. The FSQ Supervisor provides daily direction and supervision to the plant quality team; including the QC Lead, QC Auditor, and Quality Assistants on their assigned shift to ensure food safety and quality requirements are met.

Essential Competencies of the Role (3 - 5 Primary Areas):

This list of competencies is not all-inclusive and may be expanded to include other areas of responsibilities, as management may deem necessary from time to time.

Food Safety and Quality:

• Ensure company and customer specifications for food safety and quality are met
• Assist production team with solving food safety and quality issues in all production areas
• Complete food safety and quality sign offs in Red Zone compliance system
• Maintain and update food safety and quality datasheets in Red Zone
• Responsible for training of Quality team members in essential duties
• Assist in maintaining CAPA process, assigns internal CAPA requests and verifies completion
• Work closely with other departments to provide guidance and support in development of new policies and procedures to ensure food safety and quality standards are being met
• Monitor GMPs in all production areas to ensure food safety and quality of products. Ensure corrective and preventative actions are implemented when infractions occur.
• Maintain SQF program, including verification and validation activities to remain compliant to SQF standards
• Supports other food safety and production functions as needed
• Back up for Quality Lead and Auditor positions, as well as other micro back up duties as
• Manage raw material and purchased goods auditing program
• Support Supplier CAR (corrective action request) program as needed
• Review customer complaints, investigate, and respond as appropriate
• Collaborate with Sr. Plant Quality Manager to establish quality KPIs
• Manages the receipt and shipment of sample parts to/from suppliers, including samples of new/revised product and non-conforming product.

Regulatory:

• Participate in SQF, FDA, Military, and Customer audits as requested
• Execute assigned food safety, quality and continuous improvement activities to support SQF Code, regulatory, and customer requirements
• Professionally represent EA Sween to suppliers, industry and government professionals including but not limited to FDA, USDA, MDA, military, and SQF auditors.

Team Development:

• Responsible for building an effective Quality team. Responsibilities include hiring, feedback and recognition and performance management.
• Develop and maintain accurate job descriptions and performance standards for direct reports.
• Ensure direct reports have the proper education and training to meet the requirements of their positions. Provide coaching and any disciplinary action needed.
• Assist each direct report with development of their personal goals.
• Provide leadership support to the Food Safety & Quality Department in the absence of the Sr. Plant Quality Manager.
• Support and demonstrate the E.A. Sween spirit and values.

Safety:

• Works safely and wears appropriate PPE and attire for position

* Complete mandatory E. A. Sween Company Training sessions, and attend external training sessions as needed.

* Report hazardous conditions to the Sr. Plant Quality Manager.

* Cooperate with all aspects of the safety program at E. A. Sween Company

* Perform all activities in accordance with company safety policies.

Development:

* Attend classes/seminars/webinars to maintain qualifications for the Food Safety & Quality Manager position.

* Develop and maintain accurate job descriptions and performance standards for direct reports within the Food Safety & Quality Department.

* Ensure direct reports have the proper education and training to meet the requirements of their positions.

* Review the salary of each direct report on an annual basis.

* Conduct performance reviews with each direct report at minimum twice per year.

* Assist each direct report with development of their personal goals.

* Provide leadership support to the Food Safety & Quality Department in the absence of the Sr. Plant Quality Manager.

* Represent our department and company to the public, industry and government in a professional manner.

* Participate in process improvement Kaizen or similar events.

Required Qualifications:

* BS degree in Food Science, related degree field, or equivalent experience

* 2-3 years of Quality Control experience in the food industry

* Management/Supervisory experience - minimum 2 years

* HACCP, SQF, and PCQI certificates preferred, or ability to obtain within 3 months of employment

* Knowledge of SQF, USDA, FDA requirements

* Experience implementing HACCP principles and FSMA rules including preventive controls

* SPC (Statistical Process Control) and data analyses skills

* Personal computer skills (Windows, Microsoft Word, Excel, Network)

* Attention to precision and detail

* Excellent interpersonal communication skills

* Ability to interact with all divisions and levels of employees

Possess problem solving strengths, work independently

Physical Demands and Work Environment:

A. Work with materials associated with microbiological analyses

B. Must be able to lift and carry up to 50 lb. waist high

C. Must be able to remain on feet for up to 10 hours per day

D. Must be able to work in a cold environment (40 - 50 degrees F) as needed to monitor the production area

E. Must be able to work for short periods of time in a freezer (-10 to 10 degrees F) to gather samples.

F. Good finger dexterity

G. Work under pressure, yet maintain accuracy / precision

H. Must have ability to handle confidential information

I. Must be able to handle multiple projects and to prioritize effectively

J. Must be able to maintain and extend positive attitude to the work environment, but also be able to accept and provide negative feedback in an effective manner.

K. Must be able to handle interruptions to work-in-progress.

L. Must be able to work overtime, some rotating weekends, and early morning hours, depending on ongoing projects, production schedules, and Microbiologist staffing.

M. Must be highly motivated and willing to work in a fast pace environment

N. Must be able to work well with various levels of employees and diverse cultures.

O. Nothing in this description restricts management's right to reassign duties and responsibilities at any time.