Job Title

Job Description Summary

Job Description

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

The Management trainee reports to the Account Manager, Operations Manager, or Director of Operations working in conjunction with special services personnel, and is responsible for the following activities:

Upon Successful completion of the program the trainee will have the following skills:|

• Maintains/monitors customer contacts (owner, tenant, property management), profiling customer needs/expectations and changes in customer priorities while development/implementing account retention strategies
• Develops and implements quality assurance methods and procedures, overseeing same and assessing quality levels achieved by individual account managers
• Measures/assesses performance and potential of employees and recommends employees for current/future staffing needs
• Coordinates career development program for management/non-management employees, providing leadership in assessment, planning, and follow-up evaluation of staff, as well as participating in self-development
• Monitors/evaluates budgets and plans/coordinates future budget/special funding requests
• Administers cost containment/reduction activities among assigned sites and management personnel
• Provides short range/long range planning to include initial overall planning with the Director of Operations, and one-on-one activities with account managers and customers
• Remains knowledgeable in new product/service deliver and communicates same to account managers for use/implementation on site
• Demonstrates excellent oral and written communication skills
• Demonstrates excellent interpersonal skills, being able to work effectively with all levels of personnel and client
• Establishes and maintains the respect and confidence of clients and Services employees
• Actively promotes and sales additional services and to client accounts and building tenants
• Recent College Graduate or a minimum (3+) year of progressive Management/Operations experience.

#INDCWS

Desired Traits:

• A dynamic individual with initiative and a high energy level.
• An individual who emphasizes teamwork and collaboration.
• Must have the ability to thrive in a fast-paced service environment.
• Must possess strong organizational skills and an entrepreneurial drive.
• Must be an individual who is self-directed and exhibits a high level of confidence.
• Must have a flexible interpersonal style
• Must be willing to relocate upon completion of the program & travel while training.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.